Before social media hit the scene, businesses were able to control their message. With the adoption of social media into our everyday lives, however, businesses are having to modify how they reach people in order to maintain a positive social media profile. With word-of-mouth marketing reaching further than ever before, it’s important for every brand to invest in building their brand through social media and word-of-mouth marketing.
Salesforce Canada has created an in-depth article, including an infographic, entitled “How to Build Your Brand Through Customers”, showing how word-of-mouth marketing, along with a positive social media experience with customers, can prove priceless for your business’ bottom line.
